FAQ

Q. Are revisions included?

A. Yes. My ultimate goal is to deliver a service you're happy with. We'll work closely together so that I can deliver the best quality service for your requirements.

Q. Do you offer bespoke quotes?

A. Absolutely. If you've got a project that's specific, let's chat. If it's not something I can do, I may know another freelancer to put you in touch with. 

Q. How do I pay?

A. Paypal is the primary accepted method. You do not require an account & you can pay by card safely and securely, online. You can also pay over the phone.

Q. Do you offer refunds?

A. Yes I do. On the rare occasion, we just might not manage to get to the same page. I'll of course work with you on a solution but if we really can't get there, I'm happier to give a refund than argue. 

Q. What is the delivery time?

A. It depends on the project. My 12-week small business consultancy service is of course 12 weeks long. Most copywriting services can be delivered within 1 working day, Graphic design services can take between 1-5 days on average.

Q. How are projects delivered?

A. Copywriting services are usually provided as .DOCX files, unless posting directly to the website is required. Other services are provided in person/via video conference.

Q. What are your business hours?

A. Monday - Friday 09:00 - 17:00, Saturday 10:00 - 17:00. Some weekends.

Q. Can you visit me in person?

A. I'm more than willing to visit you in person (COVID restrictions willing). I take my coffee with milk and 2 sugars. You get bonus points for remembering.

Q. Do you offer discounts?

A. I do indeed. We all have bills to pay and I'm happy to negotiate on ongoing projects, bulk orders and multi-service requests. I'll always try my best to make it work for all parties.

Q. Can you provide free samples for my website?

A. No. I'm more than happy to have an in-depth discussion with you about your needs, but no free content is offered. My time is best spent on client projects.

Q. Who owns content rights?

A. You have full rights to any content purchased and delivered, that isn't part of a pre-set program created by oh Angela.

Q. Do you have a referral program?

A. Word of mouth is the best advertising! you'll get 10% off any service for you and a friend if you refer directly. Share a little love with CODE: SAUSAGE for a further 5% off.